Privacy Policy & Terms
Lady’s Beauty Care™ Adelaide | Women-Only Clinic Since 2011
Privacy Policy
Effective: January 2024 | Last Updated: September 2026
Your Privacy Matters
Lady’s Beauty Care™ ABN 85 813 912 421 is committed to protecting your personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).
Information We Collect
Personal Details: Name, phone, email, address for appointments and communication.
Treatment Information: Skin concerns, allergies, medical history, and treatment preferences.
Payment Information: Processed securely via PCI DSS compliant payment providers. We do not store card details.
Website Data: Cookies and analytics to improve your experience.
Online Course Data: If you enrol in an online course, your account details, course progress, quiz results, and any practical tasks or questions you submit.
How We Use Your Information
Service Delivery: Booking appointments, providing treatments, and personalising your care.
Communication: Appointment reminders, treatment follow-ups, and promotional offers (with consent).
Legal Compliance: Meeting Australian privacy laws and maintaining business records.
Online Courses
Account & Certificates: We use your name, email address and account details to provide course access and issue certificates of completion.
Progress & Results: We record your course progress, quiz answers and results to track completion, issue certificates and improve our courses.
Submissions & Questions: Practical tasks and questions you submit are used so our presenter can give you feedback. Please remove any client-identifying details before submitting.
Content Protection: Your name and email address are displayed on course pages you view, to protect our course content. Only you can see this.
Access & Retention: Course records are accessible only to our training staff and are kept while you have an account with us, or as required by law.
Your Rights
You may request access to, correction of, or deletion of your personal information at any time by contacting us at info@ladysbeautycare.com.au or calling 0422 975 014.
We will respond to requests within 30 days. Some records, such as treatment and financial records, may need to be kept for a period required by law before they can be deleted.
Data Security
Your information is stored securely with industry-standard encryption. Only authorised staff can access your records.
We never sell your personal information. We share it only with trusted service providers who help us run our business, such as our payment processors, booking system and website and email services, and only as needed to provide our services. We may also disclose information where required by law.
Terms of Service
Women-Only Policy
Lady’s Beauty Care is an exclusive women-only clinic. All clinic services are available to female clients only. This policy ensures a comfortable, safe, and private environment for all clients.
Appointments & Deposits
Deposit Required: A deposit is required to secure your booking.
Confirmation: You will receive email and SMS confirmation upon booking.
Arrival: Please arrive on time. Late arrivals may result in shortened treatment time.
Payment
We accept credit cards, debit cards, PayPal, Google Pay, Apple Pay, and cash. Full payment is due on the day of treatment. Prices are subject to change without notice.
Health & Safety
You must disclose any relevant medical conditions, allergies, medications, or skin sensitivities before treatment. Patch tests may be required for certain services. Failure to disclose relevant health information may affect our liability, to the extent permitted by law.
Consumer Guarantees
Your rights under Australian Consumer Law are protected. Services come with guarantees that cannot be excluded. Results may vary between individuals.
Liability
Lady’s Beauty Care holds professional indemnity and public liability insurance. To the extent permitted by law, our liability is limited to the value of services provided, and we are not liable for adverse reactions if you fail to disclose relevant health information. Nothing in these terms excludes rights you have under the Australian Consumer Law.
Online Courses
Our online courses are covered by separate Course Terms of Use, which set out course access, the content licence, Q&A and feedback, and refunds.
Questions About Our Policies?
Contact us for clarification on any of our terms
📍 2/504 Grand Junction Road, Northfield SA 5085
Frequently Asked Questions
What information do you collect?
We collect your name, contact details, treatment preferences, and payment information to provide our services and communicate with you.
Do you share my information?
We never sell your personal information. We share it only with trusted service providers who help us run our business, such as payment processing and booking, or where required by law.
How is my payment information protected?
Payments are processed securely via PCI DSS compliant payment providers. We do not store your card details.
Can I access or delete my data?
Yes. You can request access to, correction of, or deletion of your personal information at any time by contacting us. Some records must be kept for a period required by law.
Is Lady’s Beauty Care women-only?
Yes. We are an exclusive women-only clinic to ensure a comfortable, safe, and private environment for all clients.
Do I need to disclose medical conditions?
Yes. You must disclose relevant medical conditions, allergies, and medications before treatment for your safety.
What information do online courses collect?
Your account details, course progress, quiz results and any work you submit, used to provide the course, give feedback and issue certificates. See our Course Terms of Use for full details.
