Lady’s Beauty Care strives to provide a pleasantly positive experience for clients who are buying gift cards, and skin care Products listed on our website (ladysbeautycare.com.au) or the other (ladysbeautycare) online marketing platforms.
A client may purchase skin care product or products listed on our website, using one of the payment options available at the checkout tab. these payment options are provided by the named financial service providers on this website. Lady's Beauty Care reserves the right to change its payment options listed at any time without prior notice to you.
Purchase and Potage
- All skincare products listed on ladysbeautycare online platforms, are inspected for any possible damage to the container, or the package before posting for shipment.
- All skincare products listed on ladysbeautycare online platforms are sourced and stocked from a third party suppliers or directly from the manufacturers, therefore the owners/operators of (ladysbeautycare) do not provide any guarantee of the products claimed benefits or its suitability to your own personal needs or skin concerns, for more information about the suitability of the product(s) please read the instructions provided by the manufacturer in or on the package, or contact the manufacturer for advice on the ingredients or content of the products.
- Before making an online product purchase from our website (ladysbeautycare.com.au) or our other marketing platforms, please make sure that the product listed is available in stock, for shipment, please contact us either by using the contacts us form, or email your enquiries through the website. as some times the system does not get updated quickly enough to reflect the true state of the available stock.
- When some of the products are running low in stock we try to restock as quickly as possible, but giving that these products are coming from interstate, or some times the packaging gets updated by the manufacturer, and some logistical unforseen circumstances we might not be able to restock, or fulfil the required order within the intended time, so please, always check with us about such issues.
- Orders will be ready to be posted, once the product price and estimated shipping cost have been paid using one of the methods on our website, and we have received confirmation from the designated financial institution.
Delivery charges are $15 for orders under $120.
Delivery is free on orders over $120.
- We will ship within 1 - 2 business days, but if we are unable to fulfil the shipment due to lack of stock or some other out of our hand delays, we will issue a refund.
- typical delivery would take 2 - 5 business days, please allow for extra 3-4 days for the backordered items to be restocked and shipped.
- When you receive your order, please carefully inspect the package for any damage to the package, or the product/s inside it, Please provide us with evidence of the product damage you might notice.
RETURNS
- Returns do require return authorization. Due to the nature of the products being sold, only items with defects may be returned
- Any Return claim must be initiated within a day after noticing a received damaged product.
- We can't accept any refund claims after opening or using a product.
- We can't accept a return of a product, if the product has been opened or used.
- The cost of returned product or order will be on the customer.
- We will try to replace a damaged product, within a week, but if we are unable to fulfil the replacement order, we will refund the product paid price, but not the postage and shipment cost.
- We accept a product return, or change of a product if the buyer has genuinely ordered a wrong product.
REFUNDS
- If a customer requests a refund for their order/s due to a change of mind or needs before the order is fulfilled or posted, we will issue a refund of the amount paid by the customer, MINUS the order processing fees and any other charges incurred as a result of the creation and cancellation of that order/s.
- If a customer requests a refund after their order has been shipped or posted, they must return the unopened and undamaged packaged order to Lady's Beauty Care's specified address before we may accept their refund request.
- For customer service, or handling of product inquiries, Please contact us on info@ladysbeautycare.com.au or through the contact us form on our website Contact Us - Lady's Beauty Care