Northfield Day Spa for Women: Advanced Facials, Skincare Services, and Murad Products

Beauty and Skin Care
Beauty and Skin Care
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  • Home
  • Contact Us
  • Facials
  • IPL SHR LASER
  • Massages and Sauna
  • WAXING
  • Shop
  • Reviews
  • PRODUCTS
  • SERVICES
  • Blog
  • Terms and Conditions
  • Return and Refund Policy
  • Online Bookings Policy

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Skincare products online, Return and Refund Policy

 

Lady's Beauty Care: Online Order and Shipping Information

General:

  • Lady’s Beauty Care aims to provide a positive shopping experience for customers purchasing gift cards and skincare products via ladysbeautycare.com.au and associated online platforms.
  • Payment options, provided by reputable financial institutions, are available at checkout and are subject to change without notice.

Order Processing and Shipping:

  • All skincare products undergo pre-shipment inspection for damage.
  • Product information is sourced directly from brand suppliers. 
  • Stock availability is subject to change. Customers are advised to contact us with stock enquiries.
  • Orders are shipped upon confirmation of payment, including product and shipping costs.
  • Shipping fees are $15 for orders under $120 and free for orders over $120.
  • We aim to ship orders on the same day. In cases of stock shortages or delays, customers will be contacted to discuss solutions.
  • Delivery times are based on Australia Post standards and delivery schedules. Backordered items may require additional processing time.
  • Customers are required to inspect packages upon receipt and provide photographic evidence of any damage.

Returns:

  • Returns require prior authorisation.
  • Returns are accepted for damaged or defective items only.
  • Damage claims must be submitted within one day of receipt.
  • Opened or used products are not eligible for return.
  • Customers are responsible for return shipping costs.
  • We will attempt to replace damaged items; if replacement is not possible, a refund for the product price (excluding shipping) will be issued.
  • Returns for incorrect orders or changes of mind are accepted, with return shipping at the customer’s expense.

Refunds:

  • Refunds for cancelled orders prior to shipment will be issued minus any applicable processing fees.
  • Refunds for shipped orders require the return of unopened and undamaged products. Return shipping costs will be deducted from the refund.
     
  • For customer service or handling of product enquiries, please contact us at info@ladysbeautycare.com.au or through the contact us form on our website. Contact Us Lady's Beauty Care 

  • Facials
  • IPL SHR LASER
  • Massages and Sauna
  • WAXING
  • Shop
  • Blog
  • Terms and Conditions
  • Return and Refund Policy
  • Online Bookings Policy

Lady's Beauty Care

2/504 Grand junction Road, Northfield, South Australia, Australia

0422975014

Thank you for selecting our skincare services and products. Your support is greatly appreciated, and your input will certainly help us serve you better in the future.


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